Shipping & Delivery Policy

Effective Date: July 10, 2026

 

Parking With Us delivers event tickets and parking passes primarily through electronic means. Because we do not ship physical products, the term "shipping" on our Site refers to the electronic delivery of digital tickets and parking confirmations.

4.1 Delivery Methods

         Email Delivery: Most tickets and parking passes are delivered as PDF attachments or as links to a mobile wallet (such as Apple Wallet or Google Wallet) sent to the email address provided at checkout.

         Mobile Transfer: Some tickets are delivered via mobile transfer through the primary ticketing platform (such as Ticketmaster or AXS), which will send a separate transfer notification to your email.

         Parking Confirmation: Parking passes are typically delivered as QR codes, license-plate-based confirmations, or printable PDFs, depending on the venue and partner platform.

4.2 Delivery Timing

         Most orders are delivered within 1 to 24 hours of purchase.

         Some tickets may be released by the primary platform closer to the event date. In such cases, your tickets will be delivered as soon as they become available, and no later than 24 hours before the event start time.

         During peak demand or high-traffic events, delivery may take slightly longer; we will notify you by email if a delay is expected.

4.3 Order Confirmation

Immediately after placing an order, you will receive an order confirmation email from contact@parkingwithus.com. This is not your ticket — your tickets or parking pass will be delivered in a separate email or transfer notification once processed.

4.4 Failed or Missing Delivery

If you have not received your tickets or parking pass within the expected delivery window, please:

         Check your spam, junk, and promotions folders.

         Verify that the email address on your order is correct.

         Contact us at contact@parkingwithus.com or +1 (646) 980-3846 with your order number, and we will resolve the issue as quickly as possible.

4.5 Delivery Address Accuracy

You are responsible for providing an accurate email address, phone number, and (for parking) license plate information. We are not liable for non-delivery caused by incorrect information provided at checkout.

4.6 No Physical Shipping

Parking With Us does not ship physical tickets via postal mail or courier. All deliveries are electronic.

4.7 Contact

For delivery-related questions, contact contact@parkingwithus.com or +1 (646) 980-3846.